Shipping and Delivery

Please stick to the shipping timeline we offer at checkout as the final 'expected' delivery timeline. This is usually up to 2 weeks for most orders.

All orders generally take 2-5 days to be created and shipped. This can increase slightly during sales periods. Transit time vary by country (listed below).

Estimated Transit Times:
USA: 5-7 business days
CA, AUS, UK: 5-10 business days
Europe: 5-10 business days
Rest of world: 10-15 business days

Shipping prices are a flat fee:
Free shipping is currently available on all orders.

Note: 
If there is an issue with your order (e.g. new pet photo needed), this understandably will extend your production time.
We also send all customers an artwork proof and ask for your approval before printing. So the faster you approve, the quicker we can ship!
All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available.
During the holiday period (Nov/Dec), our couriers experience a surge in parcels so please expect longer delivery times.

Please Note:

• If your order requires a new photo please understand that this will of course lengthen the production time.

• We allow a maximum of 3 days (72 hours) for customer artwork approval. If we do not hear from you in 72 hours, we will auto-approve